Privacy Policy

Last updated: May 31, 2026

This Privacy Policy describes how By Makia Collection ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bymakia.com (the "Site") or otherwise communicate with us.

Personal Information We Collect or Process

Contact details

Name, address, phone number, email.

Financial information

Credit/debit card numbers, payment instrument details, payment confirmations.

Account information

Username, password, security questions.

Transaction information

Items purchased, returns, shipping information.

Communications with us

Information you provide when you contact us for support or otherwise.

Device information

Device type, browser, IP address, operating system.

Usage information

How you interact with our Site, products, and services.

Personal Information Sources

We collect information directly from you, automatically through our Site, from our service providers (including Shopify), and from third parties such as marketing or analytics partners.

How We Use Your Personal Information

Providing, tailoring and improving our services

To fulfil orders, personalise your experience, and improve our products.

Marketing and advertising

To send promotional communications and tailor advertising to your interests.

Security and fraud prevention

To detect and prevent fraudulent activity and secure your account.

Communicating with you

To respond to enquiries, provide support, and send service updates.

Legal reasons

To comply with applicable laws, regulations, or legal requests.

How We Disclose Personal Information

We may share information with vendors and service providers, payment processors, our parent platform Shopify, business partners, affiliates, and authorities where required by law.

Relationship with Shopify

Our Site is hosted by Shopify Inc. Shopify processes personal information on our behalf as a data processor in connection with providing the e-commerce platform.

Third Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those sites.

Children's Data

The Services are not intended for, and we do not knowingly collect personal information from, children under the age of 16.

Security and Retention of Your Information

We implement reasonable safeguards to protect your information and retain it only for as long as necessary to fulfil the purposes outlined in this policy.

Your Rights and Choices

Access

Request access to the personal information we hold about you.

Delete

Request that we delete your personal information.

Correct

Request correction of inaccurate personal information.

Portability

Request a portable copy of your personal information.

Opt out of sale or sharing

Opt out of the sale or sharing of your personal information.

Managing communication preferences

Unsubscribe from marketing communications at any time.

Objection to processing (UK/EEA)

Object to certain processing of your personal information.

Withdrawal of consent (UK/EEA)

Withdraw consent where we rely on consent as a lawful basis.

Complaints

If you have complaints about how we process your information, please contact us. You also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your information may be transferred to and processed in countries other than the country in which you live. Where required, we put safeguards in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date indicates when revisions were made.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at Makia@bymakia.com or contact us at Leslie Meehan Terrace, Brookhill Close, London, ENG, SE18 6FG, GB. For the purpose of applicable data protection laws, we are the data controller of your personal information.